JKW

Nike Global Experience Services | Experience Strategy, Service Design, Story & Narrative


The future vision for new flagship Nike retail. This phase of work involved concepting the future of consumer service connected to the future of retail. We created the overarching serviceframework and Nike customer journey, melding story, business strategy, technology frameworks and spatial concepts. 

Done in partnership with R/GA & Nike.


Explore Nike House of Innovation
→ 2017-2018